Privacy Policy

Last updated: April 22th, 2022

This Privacy Policy applies to the treatment of personally identifiable information submitted by, or otherwise obtained from, you in connection with the associated application (“Application”). The Application is provided by COOL GAMAPP LIMITED (and may be provided by COOL GAMAPP LIMITED on behalf of a COOL GAMAPP LIMITED licensor or partner (“Application Partner”). By using or otherwise accessing the Application, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. This SERVICE is provided by Cool Gamapp Limited is intended for use as is.

This page is used to inform app users and website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at our website unless otherwise defined in this Privacy Policy.

WHERE THIS PRIVACY POLICY APPLIES

This Privacy Policy applies to apps, websites and other services operated by COOL GAMAPP LIMITED. We refer to all of these as our "services" or "apps" in this Privacy Policy.

WHAT PERSONAL INFORMATION DOES COOL GAMAPP LIMITED COLLECT?

We may collect the following types of information from our users:

Personal Information You Provide to Us:

We may receive and store any information you submit to the Application or when you request for support services (or otherwise authorize us to obtain – such as, from (for example) your social media accounts). The types of personal information collected may include your full name, email address, gender, IP address, browser information, username, demographic information, and any other information necessary for us to provide the Application services.

Personal Information Collected Automatically:

We receive and store certain types of usage related information whenever you interact with Application. Cool Gamapp Limited as Data Controller does not and will not process any special categories of personal data(“sensitive data”).

We and our service providers may collect and analyze certain kinds of technical information, such as:

IP addresses;
type of computer or mobile device you are using;
your operating system version and platform type;
your mobile device’s identifiers, such as your MAC Address, Identifier For Advertising (IDFA), and/or International Mobile Equipment Identity (IMEI);
your browser types and language;
app state and the date and time of activity on our websites or apps;
applications and games usage data such as your interactions with the application or game;
geolocation (latitude and longitude) with your consent;

Such information may be shared in aggregate (non-personally identifiable) form with our partners.

Our apps does use third party services that may collect information used to identify you.

We may serve personalised advertisements in our Services using third-party advertising networks which rely on your mobile device advertising identifier and IP address so that they can provide a personalised advertisement experience.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your device called Log Data. This Log Data may include information such as your device Internet Protocol address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

This Service does not use these cookies explicitly. However, the app may use third party code and libraries that use cookies to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

FOR APPS THAT DOWNLOAD FROM HUAWEI APPGALLERY
For apps that download from Huawei AppGallery, we may serve personalised advertisements in our Services using following additional third-party advertising networks which rely on your mobile device advertising identifier and IP address so that they can provide a personalised advertisement experience.

Huawei Ads

We will collect and process the following information of yours and share it with third-party advertising service platforms for the preceding purpose only:
Device and usage information: device ID, operating system settings, device hardware information, basic app information and app usage information, network information, mobile carrier information, and HUAWEI ID.
Ad interaction information: information about ad browsing, clicking, closing, and playing, as well as the time when you start or exit the app, app usage frequency, and app error logs.
Location information: We will collect, use, and process the fuzzy or accurate location information of your device. The location information is obtained through the GPS, WLAN, and network ID of your service provider. Our app will request your location-based service permission. You can disable the permission on your device from the device settings menu to reject sharing your location information.
Your personal information will be retained for two years.

The following table describes where your personal information is stored based on the country/region of your location.

Storage Location	Country/Region
Chinese mainland	Chinese mainland
Germany	Austria, Belgium, Bulgaria, Croatia, Cyprus, CzechRepublic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, RepublicofNorthMacedonia, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Netherlands, Iceland, Liechtenstein, Norway, UnitedKingdom, Switzerland, Montenegro, Albania, Serbia, BosniaandHerzegovina, VaticanCity, Malta, Moldova, Israel, NetherlandsAntilles, Andorra, Monaco, SanMarino, FaroeIslands, Gibraltar, Greenland, Guernsey, IsleofMan, Jersey, SintMaarten, SaintMartin, SaintPierreandMiquelon(France), CaribbeanNetherlands, AlandIslands, Japan, SouthKorea, Turkey, Australia, NewZealand, Canada, SaintVincentandtheGrenadines, Ukraine
Singapore	HongKong(China), Macao(China), Malaysia, Vietnam, India, Bangladesh, Cambodia, Laos, Myanmar, Nepal, PapuaNewGuinea, Philippines, Singapore, SriLanka, Taiwan(China), Thailand, Fiji, Samoa, Tonga, Vanuatu, Indonesia, SolomonIslands, Brunei, Maldives, Bhutan, Kiritimati, Cocos(Keeling)Islands, CookIslands, FrenchPolynesia, Guam, EastTimor, Kiribati, MarshallIslands, Micronesia, Nauru, NewCaledonia, Niue, NorfolkIsland, NorthernMarianaIslands, Palau, PitcairnIslands, Tokelau, Tuvalu, WallisandFutuna, AmericanSamoa, Bolivia, Colombia, CostaRica, DominicanRepublic, Ecuador, ElSalvador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela, Chile, PuertoRico, Aruba, Bahamas, Barbados, BritishVirginIslands, FrenchGuiana, Grenada, Haiti, SaintLucia, Suriname, TrinidadandTobago, Belize, AntiguaandBarbuda, Bermuda, Anguilla, Guyana, Martinique, SaintKittsandNevis, TurksandCaicosIslands, CaymanIslands, Dominica, Guadeloupe, Montserrat, SaintBarthélemy, FalklandIslands(Malvinas), UnitedStatesVirginIslands, Algeria, Bahrain, Cameroon, Chad, Côted'Ivoire, Egypt, Iraq, Jordan, Kuwait, Mali, Oman, Pakistan, Qatar, SaudiArabia, Senegal, UAE, Yemen, Congo-Brazzaville, Benin, BurkinaFaso, EquatorialGuinea, Ethiopia, Gabon, Lebanon, Libya, Mauritania, Morocco, SouthSudan, Togo, Afghanistan, CentralAfricanRepublic, CapeVerde, Congo-Kinshasa, Djibouti, Eritrea, Gambia, Guinea-Bissau, Niger, Guinea, Palestine, SaintHelena, CeutaandMelilla, CanaryIslands, Angola, Botswana, Comoros, Ghana, Kenya, Liberia, Lesotho, Mayotte, Madagascar, Malawi, Mauritius, Mozambique, Nigeria, Namibia, Réunion, SierraLeone, Somalia, Swaziland, SãoToméandPríncipe, Seychelles, SouthAfrica, Tanzania, Uganda, Zambia, Zimbabwe, Burundi, Rwanda, Belarus, Georgia, Armenia, Azerbaijan, Mongolia, Kazakhstan, Turkmenistan, Uzbekistan, Kyrgyzstan, Tajikistan, Brazil, Argentina
Russia	Russia

HOW DOES COOL GAMAPP LIMITED USE THE INFORMATION IT COLLECTS?

COOL GAMAPP LIMITED uses the information described in this Privacy Policy (i) internally, to analyze, develop and improve its products and services, and (ii) as set forth below in the “Will COOL GAMAPP LIMITED Share any of the personal information it Collects” section below.

We may use your information to:

Operate and improve our Service;
Understand your preferences to enhance your experience using our Service;
Respond to your questions and provide customer service;
Deliver advertising and marketing and promotional information to you;
Communicate with you about about products and services offered by Cool Gamapp Limited and our selected partners;
To prevent, detect fraud or other illegal or unauthorized activities;
To serve personalised advertisements in our Services using third-party advertising networks using your personal information such as mobile device advertising identifier and IP address; To opt-out from receiving personalised advertisements, see the "Opt-out of targeted advertising" section below;

APPLICATION PARTNER TREATMENT OF PERSONAL INFORMATION.

COOL GAMAPP LIMITED may provide personal information to the applicable Application Partner. The Application Partner’s use of your personal information is subject to the Application Partner’s separate privacy policy – and not this Privacy Policy. The Application Partner’s privacy policy is linked to from within the Partner’s websites.

WILL COOL GAMAPP LIMITED SHARE ANY OF THE PERSONAL INFORMATION IT RECEIVES?

Personal information about our users is an integral part of our business. We neither rent nor sell your personal information to anyone (with the exception of sharing your information with an applicable Application Partner – see the “Application Partner Treatment” section above). We share your personal information only as described below.

Application Partners: We will share your personal information with an applicable Application Partner (see the “Application Partner Treatment” section above).

Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, COOL GAMAPP LIMITED’s agents do not have any right to use personal information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of personal information for the above purposes.

Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that are transferred. Moreover, if COOL GAMAPP LIMITED, or substantially all of its assets were acquired, or in the unlikely event that COOL GAMAPP LIMITED goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of COOL GAMAPP LIMITED may continue to use your personal information as set forth in this policy.

Protection of COOL GAMAPP LIMITED and Others: We may release personal information when we believe in good faith that release is necessary to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of COOL GAMAPP LIMITED, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent: Except as set forth above, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.

CONDITIONS OF USE.

If you decide to use or otherwise access the Application, your use/access and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes, and application of California state law.

THIRD PARTY APPLICATIONS/WEBSITES.

The Application may permit you to link to other applications or websites. Such third party applications/websites are not under COOL GAMAPP LIMITED’s control, and such links do not constitute an endorsement by COOL GAMAPP LIMITED of those other applications/websites or the services offered through them. The privacy and security practices of such third party application/websites linked to the Application are not covered by this Privacy Statement, and COOL GAMAPP LIMITED is not responsible for the privacy or security practices or the content of such websites.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

How Long We Keep Your Information

We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. For instance, we may retain some information for a few years if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.

Opt-out of targeted advertising

To show you personalized advertisements in our apps we use third-party advertising networks and their partners, to deliver advertisements that are tailored to you based on a determination of your characteristics or interests. To do so they use personal and non-personal information such as advertising identifiers, such as the Android advertising ID and/or Apple's ID for advertising (IDFA), and/or other tracking technologies to enable and optimize this advertising procedure.

You can opt-out from personalized advertisement experience under the privacy settings of your iOS or Android device.

For iOS Devices:

Open Settings
Select Privacy
Select Advertising and enable "Limit Ad Tracking"

For Android Devices:

Open Settings
Select Google
Select Ads and enable "Opt out of Ads Personalization"

When you choose to opt-out, advertising networks will consider this choice as a withdrawal of consent to personalized advertisement experience and they will show contextual advertisements and not personalized advertisements based on your interests.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CAN CHILDREN USE THE APPLICATION?

Our site and the services available through COOL GAMAPP LIMITED are not intended for children under the age of 13 or 16 in the EEA. COOL GAMAPP LIMITED does not knowingly or specifically collect information about children under the age of 13 or 16 in the EEA and believes that children of any age should get their parents’ consent before giving out any personal information. We encourage you to participate in your child’s web experience.

CHANGES TO THIS PRIVACY STATEMENT.

COOL GAMAPP LIMITED may amend this Privacy Statement from time to time. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used. If we make changes in the way we use personal information, we will notify you by posting an announcement on our Site or sending you an email. Users are bound by any changes to the Privacy Statement when he or she uses or otherwise accesses the Application after such changes have been first posted.

QUESTIONS OR CONCERNS.

If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at info @ coolgamapp.com. We will make every effort to resolve your concerns.